Frequently Asked Questions

All courses are taught by ACVS (American College of Veterinary Surgeons) or ECVS (European College of Veterinary Surgeons) board-certified diplomates with extensive clinical and teaching experience.

We offer courses in Orthopedic Surgery (including TPLO), Soft Tissue Surgery, Neurosurgery, Ophthalmology, and Diagnostic Ultrasound. Each specialty has courses ranging from Basic to Master level.

Create an account on VetSphere, browse our course catalog, select your desired course, and complete the checkout process. You will receive a confirmation email with course details and venue information.

Course fees typically include: all training materials, wet-lab supplies, shared accommodation (twin room), certificate of completion, and access to our online learning resources. Meals and transportation are usually not included.

Refund policies vary by course. Generally, full refunds are available up to 30 days before the course start date. Partial refunds (50%) may be available 15-30 days before. Please check our refund policy page for details.

Yes, all courses are taught in English by international specialists. For courses held in specific regions, we provide professional translation services to ensure all participants can fully benefit from the training.

We offer a comprehensive range of veterinary surgical equipment including: power tools (oscillating saws, drills), orthopedic implants (locking plates, screws), hand instruments, consumables (sutures, bandages), and diagnostic equipment.

Yes, we ship to over 35 countries worldwide. Shipping costs and delivery times vary by destination. All equipment is properly packaged and includes necessary documentation for customs clearance.

All our equipment suppliers are ISO 13485 certified for medical device quality management. Individual products carry relevant certifications (CE, FDA) depending on their category and intended market.

Our AI assistant can help with: surgical procedure guidance, equipment recommendations, drug dosage calculations, differential diagnosis suggestions, and answering general veterinary surgery questions. It is trained on veterinary-specific knowledge.

No, the AI assistant is a supplementary tool for education and reference. It should not replace professional veterinary judgment. Always consult with qualified veterinarians for clinical decisions regarding patient care.